Press and hold on the app until it jiggles.Delete apps that install configuration profiles If a profile is installed, tap on it to see its details and what restrictions are setĮven some apps install configuration profiles to monitor data–Apple removed most of these apps from the App Store but they might still be on your device.Tap Settings > General > Profiles (may also be called Device Management, Profile Management, or Profile & Device Management).For iOS 9 and below, find the supervision message in Settings > General > About.Look for a message at the top of your screen, letting you know this device is supervised and managed.How to check if your iPhone, iPad, or iPod is supervised When your iPhone, iPad, or iPod touch is supervised, the organization which owns your device can choose to install a configuration profile that controls what features your device has access to.Ĭonfiguration profiles files contain settings that allow an employer to restrict or limit and manage employees’ devices, including things like network settings, email and exchange accounts, passcode options, restrict access to device features, and other things. If you use a VPN or your employer or school manages your device, it’s likely there is a device management profile or security certificate stored on your device. Or plug your device into a computer with iTunes and select Check for UpdateĬheck for any installed security certificates or profiles.Go to Settings > General > Software Update to check. ![]() ![]() Make sure that you are currently running the latest version of iOS on your device. Why is my iCloud greyed out? Troubleshooting guide Update your iOS To see specific issues, tap the Plus Sign (+) and scan those issues for anything listing iCloud as experiencing problems. So before troubleshooting, check whether iCloud is working normally (or experiencing issues) on the Apple System Support page. Check for any installed security certificates or profilesĪ possible cause is Apple’s own servers.Why is my iCloud greyed out? Troubleshooting guide.
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